Returns & Refund Policy

At TALLA Care, we aim to provide a clear, fair, and transparent experience from the moment you purchase your care plan.

Care Plan Purchases

TALLA Care plans are service based products linked to the registered item and selected coverage package.

A cancellation and refund request may be submitted within 7 days of purchase, provided that:

The care plan has not been activated or used.

No service, inspection, claim, benefit, or reward associated with the plan has been redeemed.

The information provided during registration is accurate and valid.

Once any benefit or service under the plan has been used, the plan becomes non refundable.

After the Cancellation Period

Requests received after the applicable cancellation period will normally not be eligible for a refund.

Exceptional cases may be reviewed individually by TALLA Care at its discretion.

Incorrect or Duplicate Payments

If you believe you have been charged incorrectly or more than once, please contact TALLA Care with your order details and proof of payment.

Once verified, any incorrect payment will be refunded to the original payment method.

Item Eligibility

TALLA Care reserves the right to review the information, purchase invoice, value, condition, authenticity, and eligibility of an item before confirming coverage.

If an item is found to be ineligible before the plan is activated, TALLA Care may cancel the registration and issue the applicable refund.

Refund Processing

Approved refunds will be returned using the original payment method whenever possible.

Processing times may vary depending on the payment provider, bank, or card issuer.

Non Transferability

Unless specifically approved by TALLA Care, purchased care plans cannot be transferred between different items, customers, or accounts.

Policy Abuse

TALLA Care reserves the right to refuse a refund, suspend an account, or cancel a plan where there is reasonable evidence of fraud, misuse, inaccurate information, or abuse of the service.

Contact Us

For cancellation or refund requests, please contact the TALLA Care support team and provide your full name, order or plan number, registered item details, reason for the request, and proof of payment where applicable.

We will review your request and respond as soon as possible.

TALLA Care. Care Beyond Purchase.